FAQ - Frequently Asked Questions
Ad: Travel Itinerary: Advertising period, days cannot be stopped or paused
Once you start an advertising period by adding days to your ad, it cannot be paused or stopped. It will run continuously from start to finish.
Advertising periods run for the specific number of days you purchase. For example, a 15-day period will run for 15 consecutive days without the option to pause once started.
Note:
Did you accidentally start your advertising period today, right after placing your order, when you actually wanted it to begin on a different date? If so, please reach out to support so they can manually adjust your start date during the active period.
Examples:
If you purchase a 15-day period starting immediately and a 7-day period starting in two weeks, you cannot pause or change the current 15-day period. However, you can reschedule the upcoming 7-day period to a later date, and its days will not be deducted until it starts.
Unused priority, category, or frontpage days will remain on your ad until you actively use them.
Travel Itinerary: Priority days, what are they?
Travel Itinerary: Category days, what are they?
Travel Itinerary: Front page ads, what are they?
Please deactivate your ad if you’re not using it. You can reactivate it when you return.
If you do not plan to return, please delete your ad.
Thank you, and have a great day.
Advertising periods run for the specific number of days you purchase. For example, a 15-day period will run for 15 consecutive days without the option to pause once started.
Note:
Did you accidentally start your advertising period today, right after placing your order, when you actually wanted it to begin on a different date? If so, please reach out to support so they can manually adjust your start date during the active period.
Examples:
If you purchase a 15-day period starting immediately and a 7-day period starting in two weeks, you cannot pause or change the current 15-day period. However, you can reschedule the upcoming 7-day period to a later date, and its days will not be deducted until it starts.
Unused priority, category, or frontpage days will remain on your ad until you actively use them.
Travel Itinerary: Priority days, what are they?
Travel Itinerary: Category days, what are they?
Travel Itinerary: Front page ads, what are they?
Please deactivate your ad if you’re not using it. You can reactivate it when you return.
If you do not plan to return, please delete your ad.
Thank you, and have a great day.
